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Privacy Policy

Last Updated: 03/01/2025

1. Introduction

Welcome to Grofyy ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, including our website, mobile application, and related services (collectively, the "Platform").

By accessing or using Grofyy, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect limited personal information necessary to provide authentication, enhance user security, and improve our services.

2.1 Information You Provide

  • Google Login Data: When you log in using Google, we receive your name, email address, and profile picture.
  • Phone Number and OTP Verification: We collect your phone number and verify it using a one-time password (OTP) to authenticate and secure your account.
  • Contact Information: If you contact us for support or inquiries, we may collect additional details such as your email address and the content of your communications.

2.2 Automatically Collected Information

  • Device Information: Includes IP address, device type, operating system, browser type, and app version.
  • Usage Data: We collect logs related to app interactions, login timestamps, session duration, and feature usage patterns.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, improve security, and analyze Platform performance.

3. How We Use Your Information

We process your data to provide and enhance our services, ensure security, and comply with legal obligations. Specifically, we use your data for:

  • Authentication & Security: Verifying user identity using Google login and OTP phone verification.
  • Service Provisioning: Facilitating smooth login, enabling core features, and ensuring seamless user experience.
  • Fraud Prevention & Safety: Detecting and preventing unauthorized access, fraudulent activities, and security threats.
  • Customer Support & Communication: Responding to inquiries, sending OTP codes, and notifying users about important updates.
  • Legal Compliance: Meeting regulatory requirements, enforcing our terms, and cooperating with law enforcement as required.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data in the following circumstances:

4.1 Third-Party Service Providers

We may share data with third-party vendors who help us provide authentication services, including:

  • Google Authentication: Used for login verification.
  • OTP Verification Providers: To validate your phone number and prevent fraudulent activity.

4.2 Legal and Security Reasons

We may disclose your personal information if required by law or to:

  • Comply with legal obligations, law enforcement requests, or court orders.
  • Protect our users, investigate fraudulent activities, and prevent security threats.
  • Enforce our Terms & Conditions and other agreements.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption: Data transmission is secured using SSL/TLS encryption.
  • Restricted Access: Personal data is accessible only to authorized personnel who require access to perform their duties.
  • Secure Authentication: Google login and OTP verification ensure a secure login experience.
  • Regular Security Audits: We periodically review our security practices to identify and address potential vulnerabilities.

Despite these measures, no system is entirely secure. Users should take precautions such as using strong passwords and keeping login credentials confidential.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide you with our services.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

If you request account deletion, we will erase your personal data unless retention is required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access & Correction: You may request access to or correction of your personal data.
  • Data Deletion: You can request the deletion of your account and associated information.
  • Opt-Out of Communications: You can opt out of receiving non-essential notifications.

To exercise these rights, please contact us at contact@grofyy.com.

8. Third-Party Links & Services

Grofyy may contain links to third-party services (e.g., Google authentication providers). These third-party platforms have independent privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before using their services.

9. Children's Privacy

Grofyy does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal information, we will take steps to delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes occur, we will notify users through the Platform or via email. Your continued use of Grofyy after such updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: contact@grofyy.com